Artwork & products
Uploading files, creating products, sizes, papers and variants. 51 articles
About Artful Gallery print credit
Print credit is a balance on your AG account that gets applied automatically against future orders. View your current balance in the Print c…
About the Artful Gallery media library
The Media Library (/library) is your collection of every image you've uploaded to AG. It's the starting point for placing new orders — pick …
About the Fulfilment settings tab (delivery prices, exclude regions, courier, DDP, presets)
The Fulfilment tab in Settings covers how theprintspace fulfils and ships your orders: a Delivery prices card choosing which shipping prices…
About the Products page
The Products page (sidebar → Products) is your inventory of every product on your account — pieces created in the drop wizard, standalone pr…
All paper options on Artful Gallery
Artful Gallery offers 9 papers across two categories — Giclée Fine Art (7) and C-Type Photographic (2). Each paper has a specific weight and…
Black & white printing — papers and process
Two papers are most commonly chosen for black & white work, and the file preparation differs from colour printing.
Can I get a free test strip before ordering a large print?
There isn't a separate free test-strip service in the order flow, so it's best to plan for a small, low-cost check rather than expecting a c…
Can I replace an uploaded file after I've created a product?
In general, you don't edit a master file in place — the usual approach is to upload the corrected file as a new product and apply your size/…
Can I save an artwork with my preferred paper and size?
Your uploaded artwork is saved in your media library, so you don't need to re-upload it each time. While there isn't a 'saved preset' that p…
Can I sell originals and print products from the same store?
Here's the distinction. creativehub is theprintspace's fulfilment platform for prints — Giclée and C-Type fine-art prints, plus pre-made fra…
Do I need a calibrated monitor?
If colour accuracy matters to you, yes — a calibrated monitor is the single most important step in getting prints that match what you see on…
Do I need to include crop marks in my file?
No — please don't add crop marks, trim marks, registration marks, or a printed border into your file.
Do you offer colour correction, or can technicians correct my file?
The default principle is that files are printed as supplied — exactly as you send them — which is what gives you predictable, repeatable res…
Hanging fixings for framed and mounted artwork
theprintspace fits hanging hardware to framed and mounted artwork before shipping. Three options cover most use cases.
How Artful Gallery print credit works
Print credit is a per-currency balance on your AG account that's automatically applied at checkout to reduce what's charged to your card. Vi…
How bright should my monitor be when editing for print?
The most common mistake is editing on a screen that's too bright. A bright monitor makes images look lighter than they are, so you compensat…
How Etsy shipping profiles work with your prints
Publishing prints to Etsy requires an Etsy shipping profile. There are two kinds, and only one works for prints:
How much image storage do I get?
Your account includes a generous image-storage allowance for the artwork you upload, so you can keep a working library of your files for ord…
How paper recommendations are ranked
The Paper choice card doesn't hand you a fixed pair of suggestions. It ranks the whole paper catalogue by how often the AI picked each paper…
How print sizes work on Artful Gallery
On Artful Gallery you choose a custom print size rather than a fixed set of tiers. On the Print Size card you enter the Width and Height dir…
How should I photograph my artwork before uploading it?
Good reproduction is mostly about flat, even lighting and accurate colour — then a clean high-resolution export.
How to add custom and A-series print sizes
On the sizes step of the wizard you can add print sizes beyond the recommended set — either typed in freely or picked from the ISO A-series …
How to change the prices of your products
The Recommended print sizes & pricing card is where you set retail and delivery prices for every variant in a drop. You can edit prices duri…
How to manage saved cards on Artful Gallery
You can save a payment method on AG so API orders charge automatically without re-entering card details. The Saved Card card lives under Set…
How to manage your card on file
The Card on file section lets you save a payment card that theprintspace charges for production costs at fulfilment time (per-order print, f…
How to order paper samples
theprintspace sells two sample packs to help you choose paper before committing to a print run. Each pack costs £14.99 plus shipping and con…
How to pick a print size on Artful Gallery
In the step-by-step order journey, the Print Size card lets you type the exact print dimensions. It comes after the Paper Type card (select …
How to pick paper on Artful Gallery
The Paper Type card on AG lets you pick from 9 papers, with 3 recommended options surfaced first. It's the first step of the step-by-step or…
How to prepare files for print
Print files need to meet a few technical specs to print at full quality. The system has built-in resizing and border tools if you're not com…
How to reuse an image from your media library
If you've uploaded an image before, you don't need to upload it again. The first wizard step — Select artworks for this drop (it reads Selec…
How to set measurement units (centimetres vs inches)
The Measurement units card controls how sizes are formatted on the Shopify size buttons customers see when picking a print size on a publish…
How to set your artist details
The Artist details card is where you set your artist name and shop name as shown on your product pages. Find it in Settings → Account.
How to track an Artful Gallery order
Each AG order moves through a defined set of statuses. Open it from Order History in the AG sidebar to see the current status and any tracki…
How to update your profile
Your name and email live on the Profile card in Settings.
How to upload artwork and place an order on Artful Gallery
Artful Gallery (AG) lets you upload an image and turn it into a fine-art print order in a few steps. You don't need an account to start — an…
How to view and edit an individual product
The Product View (/products/:id) is a read-only overview of one artwork's product — its preview, what's set up, and its variants. You don't …
How to write artwork titles and descriptions
Each artwork has a title and a description. Both appear on the product page in your store. The title is something you write; the description…
ICC profiles for soft proofing
theprintspace publishes ICC profiles for every paper they offer, so you can soft-proof your files in Photoshop or Lightroom before sending t…
Paper options for prints
You can choose from 9 papers when you set up a drop, split across two print technologies: 7 Giclée art papers and 2 C-Type photographic pape…
Production turnaround times
Production time (the time between order receipt and dispatch) varies by product type. Add this to delivery time to estimate total order-to-d…
Should I sharpen my file before printing?
This is entirely up to you. theprintspace does not apply any sharpening during printing, which gives you full control over how crisp the fin…
Understanding your print product costs
Your product cost is the combined amount theprintspace charges you to produce, brand, and package an order. Subtract it from the price you c…
What happens if my file has no embedded colour profile?
A colour profile (ICC profile) tells software how to interpret the numeric colour values in your file. Without one, those numbers are ambigu…
What is a test strip / test print?
A test print is a small print you order from your actual file, on your actual chosen paper, before committing to a large or final print. It'…
What is the maximum file size I can upload?
The maximum file size depends on what you're uploading:
What makes a good product photo or listing image?
Online, your photo is the product; a buyer can't hold the print, so the image has to do the convincing. A great listing image communicates q…
What monitor calibration tool do you recommend?
For print work you want a hardware calibrator — a small sensor that physically measures your screen — together with its calibration software…
What part of my image should I choose for a test strip, and how do I judge it?
If you're testing a crop of your image (rather than the whole thing), pick the most demanding part of the picture — the area that will most …
What's on the Account Settings page
Open Settings from the sidebar. The page heading is Account Settings ("Manage your account preferences and security settings"). Everything i…
Which colour profile should I embed in my file?
Don't embed a colour profile in your file before uploading to creativehub. Instead:
Why we recommend Giclée (and how C-Type fits in)
When you set up a drop, the artwork analysis suggests a paper for each image. It only ever recommends Giclée papers. It will never suggest C…