Production time (the time between order receipt and dispatch) varies by product type. Add this to delivery time to estimate total order-to-doorstep duration.
Standard SLAs
- Flat prints (Giclée, C-Type, no finishing): 1–3 working days.
- Dry mounting (most options): 5 working days.
- Acrylic Reverse mounting: 10 working days.
- Pre-made framed prints: ~5 working days.
- Bespoke framing: 10 working days.
Why it varies
Mounting and framing involve handcrafted finishing — bespoke especially, where the moulding is cut and assembled to the exact artwork dimensions. Dry mounting requires the print to be bonded and cured before shipping.
Combining with delivery
Total customer-facing time is production + delivery — see About dropship delivery times. For example, a UK customer ordering a bespoke-framed print: ~10 working days production + 6–10 working days delivery = roughly 16–20 working days end-to-end.
When marketing a time-limited drop, factor this into your communications so customers aren't surprised. Putting "ships within 10 working days" prominently on the sale page sets expectations correctly.