Orders and invoices share one page. Open it from the sidebar (Orders & Invoices, /orders). It has two tabs:
- Orders — every individual order.
- Invoices — the grouped daily invoices each print branch bills you.
This article covers the Orders tab. For the Invoices tab, see how to view an invoice.
What the Orders tab shows
A table of every order that's flowed through your store — both customer purchases and any manual orders you've placed yourself. Orders still being set up (payment not yet taken) aren't listed.
Columns:
- Order # — order number (or a short ID if the order has no number yet).
- Customer — the delivery name.
- Country — the delivery country code.
- Status — see below.
- Total — the total charged, formatted in the order's currency.
- Date — when the order was created.
- Source — where it came from (e.g. the store platform, or the manual-order source).
Order statuses
The status badge is worked out from the order's status and payment state:
- Payment failed — the charge didn't go through.
- In production — payment taken, order in the print queue.
- On hold — paused.
- Dispatched — handed to the carrier.
- Cancelled — cancelled.
- Refunded — refunded.
Anything else shows the raw status text.
What you can do
- Filter by date — pick a From–To range (one day on mobile). The filter applies across all pages, not just the loaded one. Clear it to see everything again.
- Export to CSV — the CSV button downloads every order in the current date range.
- Open an order — click a row to open the Order Detail page (
/orders/:id).
There's no search box and no status or currency filter. Orders are always sorted newest first.
Order Detail
Clicking an order opens its detail page with four cards:
- Status — order status, payment status, production branch, delivery method, due date, dispatched date, and a tracking link once one's available.
- Delivery — the recipient's name, contact details, and address.
- Items — each line with product, variant, edition, quantity, and a print / frame / add-on cost breakdown.
- Totals — production, delivery, add-ons, VAT, and the grand total.
If the order has an invoice, a View invoice button opens it (/invoices/:id).
Manual orders
Orders you place for yourself (personal copies, gifts, samples) appear here alongside customer orders, with the source marking them as manual. Start one from any product: open the product and click Create manual order (/products/:id/buy). See how to place a manual order.