Once an order is submitted, there's currently no way to change or cancel it yourself online — but don't worry, the team can often still help if you reach them quickly.
The key thing is speed, because orders are fulfilled fast and your work goes into production shortly after you order. As a general rule, if you make contact very soon after placing your order, it can usually be cancelled, updated or refunded. Once printing has started, changes may no longer be possible, and a charge may apply if the work has already been produced.
To give yourself the best chance:
- Get in touch on every available channel straight away (email, and live chat if available).
- Always include your order reference.
- Say exactly what you'd like to change or cancel.
Email info@theprintspace.co.uk as soon as possible and the team will do everything they can to sort it out before the order reaches production.