Quick guides

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  Automate art sales with WIX & creativehub
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  Automate art sales with WooCommerce & creativehub
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  Automate art sales with Squarespace & creativehub
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  Automate art sales with TikTok & creativehub
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  Automate art sales with Etsy & creativehub
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  How much should I charge for my art prints?
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  How fine art print dropshipping works with creativehub
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  Automate art sales with Shopify & creativehub

FAQs

• Connect creativehub to your online store

  • How do I connect creativehub to my Wix account?
  • I can’t import products to my Squarespace store, why?
  • How do I connect creativehub to my Squarespace account?
  • How do I connect creativehub to my WooCommerce account?
  • How do I connect creativehub to my TikTok account?
  • How do I connect my store using the creativehub API?
  • What websites can I connect to creativehub to sell my art?
  • How do I connect creativehub to my Etsy store?
  • How can I check that my art store is connected correctly?
  • What Shopify themes do you recommend for artists & photographers?
  • Add payment card for print sale order fulfilment costs
  • What currency is my art sold in when using creativehub?
  • Who owns the customer data with print sales fulfilled by creativehub?
  • What are the legal terms of the creativehub art sales fulfilment service?
  • How do I connect creativehub to my Shopify store?

• Sales & returns

  • Why did my customer not receive all prints they ordered?
  • Do I receive order notifications & tracking details?
  • Understanding suspended orders and how to resolve them
  • Why has my print sale not been fulfilled?
  • Where do I view my customer print sales in creativehub?
  • Can I place a print sale test order?
  • Where are print sale orders fulfilled?
  • What is the returns policy for print sales?
  • What is the order fulfilment process for print sales?
  • How do payments work with creativehub print sales?

• Create & update print products

  • Can I update my print product sales settings?
  • Can I customise print product details on my print store?
  • How do I import art print products to my online print store?
  • How do I add print sales settings to files in creativehub?

• Branding & packaging

  • How do I add branding to the packaging of my dropshipping orders?
  • How do I include an A4 custom insert with my drop shipping orders?

• Authentication & limited editions

  • Can I make more than one certificate so I can sell multiple artists’ work?
  • If I refund a limited edition print, do the sales settings in creativehub update?
  • What happens when my limited edition run is sold out?
  • How do I add a limited edition certificate and what do they look like?
  • Should I sell my art prints as limited edition?

• Postage & shipping

  • How do I import creativehub’s shipping rates to my store?
  • What are the shipping costs for print sales fulfilled through creativehub?
  • What does the packaging look like that my order is shipped in?

• Sales tax settings

  • How do I add my sales tax (VAT) registration details on creativehub?
  • What is sales tax (VAT)?
  • Do I pay sales tax (VAT) when you charge me for print order fulfilment?