Getting started
Creating your account, onboarding, and how creativehub works. 19 articles
About marketing analytics — what every number means
The Analytics view on a drop's Marketing page shows how the campaign is actually performing: who's visiting, from where, and what they buy. …
About the "missed out" page (after a drop ends)
When a time-limited sale ends, the public Shopify page doesn't go dark. It automatically reverts to a "missed out" page (a thank-you page) t…
About the Home page (your landing hub)
Home is your landing hub. When you sign in you land on Home at /, and you can return any time from the top of the sidebar. It replaced the o…
About the Home page and your setup checklist
After you sign in, every artist lands on Home (/). It's the page that walks you through getting set up — there's no waitlist, no approval st…
About the onboarding flow
When you first sign up to creativehub, there's no waitlist and no approval step. You create your account, accept the Terms & Conditions, con…
About theprintspace
theprintspace is the fine-art printing and dropship company that powers fulfilment for creativehub, Escher V2, and Artful Gallery. Founded i…
Can I get products fulfilled by theprintspace
Yes. creativehub is part of theprintspace, one of the world's premier fine-art print fulfilment companies. Every drop sale can be fulfilled …
Can I have multiple brands or artist names in one account?
Not at the moment — running multiple separate brands or artist identities from a single account isn't something we offer right now.
Can I use the same login for ordering prints and selling prints?
Yes — creativehub is designed to be your single home for both ordering prints of your own work and creating and selling print products. When…
Do I need to be a professional artist to use theprintspace?
No — you absolutely do not need to be a professional artist. theprintspace is open to everyone, from people printing their very first piece …
How to create a Growth Campaign
Growth Campaign creation is not yet available.
How to set up a holding page (pre-launch)
Before a drop's launch date, the public Shopify page shows a holding page (a "coming soon" page) with a countdown and an email signup form. …
How to set up two-factor authentication
creativehub supports three two-factor (2FA) channels: an authenticator app, text message (SMS), and an emailed code. All are optional. Enabl…
How to sign in or create a creativehub account
You access creativehub through the login page. Sign in with an existing email and password, sign up if you're new, or reset your password if…
How to update your Artful Gallery account settings
Open Settings from the AG sidebar footer (or the Settings button there). The page is a stack of cards covering identity, contact, location, …
I already have a theprintspace account — can I use it here?
In most cases, yes. If you've ordered prints from theprintspace before or already set up an art store, you'll have a creativehub account, an…
What happened to Mission Control
Mission Control has been retired. Your landing hub is now the Home page, which you reach by clicking Home (or the logo) at the top of the si…
What happens after I create a creativehub account
Your account is created straight away. There's no waitlist, no approval step, and no limited-access tier — once you're signed in you have th…
What's coming soon: Growth Campaigns and Analytics
The growth, marketing and analytics tools are not live yet. They're built but switched off pre-launch, so you won't see them in your account…