How to change the image and title shown when a product is shared

When someone shares a product link — on Instagram, WhatsApp, iMessage, Facebook — the preview card shows the product's featured image and title. By default that's the artwork and the product name. You can change both per product.

Change it

  1. Open the product in Products.
  2. Find the Social sharing card.
  3. Pick a share image from the thumbnails — the artwork (marked as the default) or any of the product's generated shots (framed, in-room, table, lifestyle).
  4. Optionally set a Share title — leave it blank to use the product name.
  5. Save. The change applies the next time the product is published, so republish the drop (or push the product) to make it live.

Good to know

  • The chosen share image becomes the product's featured image on your store, so it also fronts collection grids there.
  • Selecting the artwork again returns you to the default behaviour.
  • Sharing platforms cache previews aggressively — after republishing, a link you shared before the change can keep its old preview for a while. Facebook's Sharing Debugger and similar tools can force a refresh.
  • The share preview belongs to real product links (/products/…). Your drop page has its own share image — the page hero — set in the drop wizard.
  • The easiest way to share a product correctly: open it on your live drop page and use its Share button (below Add to cart) — it hands out the product's own link, which carries the right preview. Copying the drop page's address bar with a product open shares the page's preview instead, on every platform — that's how link previews work everywhere.

Still need a hand?

Ask the in-app help assistant from your creativehub dashboard, or email us — a real person replies. info@theprintspace.co.uk