How are prints packaged to prevent damage?

prints

Orders are well packed to avoid damage. We have two decades of experience of dispatching packages worldwide. This is how your orders are packaged:

  • Small prints (up to 20″ × 16″ in the UK, or 12″ × 17″ in Germany / ROW) — sent flat in an envelope.
  • Larger prints — sent rolled in a tube.
  • Mounted and framed pieces (up to 40″ × 30″) — postage or courier depending on order details.

If a print arrives damaged, theprintspace will replace it — you just need to provide images or video of the damage for the shipping insurance claim.

For more detail on packaging protection methods, visit our website.

Still need a hand?

Ask the in-app help assistant from your creativehub dashboard, or email us — a real person replies. info@theprintspace.co.uk