Are orders automatically shipped from the lab closest to the customer?

orders

Yes. creativehub automatically routes each order to the nearest fulfilment facility for fastest delivery. theprintspace has production facilities in the UK, Germany, and the USA, and the system selects the best one based on:

  • Order origin — which facility is closest to the destination
  • Destination — domestic vs international, urban vs remote
  • Size and value — larger or higher-value pieces may use tracked couriers

This automatic routing optimises for both cost and speed. If you want to override this behaviour for a specific region, you can configure fulfilment settings in Settings → Fulfilment to force orders to a particular carrier or upgrade to Express Courier.

Still need a hand?

Ask the in-app help assistant from your creativehub dashboard, or email us — a real person replies. info@theprintspace.co.uk