Creativehub Help

Creativehub Help

Sign In
Home / Account settings / I referred someone but I didn’t receive any print credit for it – why?

I referred someone but I didn’t receive any print credit for it – why?

Searching...
Contents
  1. What to do next?

When do you receive the print credit for referring friends?


There are several reasons as to why print credit may not have been awarded or disallowed.

It’s possible that the person you referred has not purchased anything yet.

It is also possible that they did make a purchase but the print credit was disallowed because their details matched details previously used to make purchases with us. 

For a full set of terms and conditions on the referral scheme, visit our terms and conditions.


What to do next?

To find out where you can see your print credit, click here.

To place an order, login to your account and follow the tutorial:

Updated on 2 May 2021
Tagged: referral scheme

Was this article helpful?

Yes, thanks! Not really

Contents

  1. What to do next?
Creativehub Help
[email protected]
+44 (0) 207 739 1060
  • Terms and Conditions
  • Cookie Policy
  • Privacy Policy