Creativehub Help

Creativehub Help

Sign In
Home / Account settings / I have lost access to my two factor authentication method and am locked out of my account. What can I do?

I have lost access to my two factor authentication method and am locked out of my account. What can I do?

Searching...

Recover access to your account by contacting us as follows.


In the event that you no longer have access to any of your two factor authentication methods, you need to contact us directly.

Please provide proof of identity or as much information about your account as possible – for example, projects or files on your account, so that we can verify your account and recover it for you.


Updated on 3 May 2021
Tagged: account managementsecurity

Was this article helpful?

Yes, thanks! Not really
Creativehub Help
[email protected]
+44 (0) 207 739 1060
  • Terms and Conditions
  • Cookie Policy
  • Privacy Policy