How do I change the language of my creativehub account?
Learn how to your preferred language for your account.
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How do I change the currency I pay in?
Learn how to change the currency in your creativehub account. -
How do I change my email address in creativehub?
Learn how to edit the email address in your creativehub account. -
How do I update or delete my delivery addresses in creativehub?
Learn where you can edit, add or delete delivery addresses on your account in creativehub. -
How do I change the payment details I use for my subscription plan?
Learn how to change the payment details you are for your creativehub subscription plan. -
How do I upgrade my creativehub subscription?
Learn how you can get extra storage in creativehub. -
My card has expired, how do I update my details?
Learn how to add a new debit/credit card to your account. -
How often do I pay for my subscription?
Learn when we will charge you for your subscription. -
Can I recover my account if it has been deleted?
Learn what happens if you delete your creativehub account. -
When am I charged for print orders?
Learn when we charge you if you place an online order from your creativehub account. -
What happens if I downgrade my subscription plan?
Learn what happens if you need to downgrade your subscription plan. -
Does creativehub have two-factor authentication?
Learn how to set up extra security to access your account. -
I have lost access to my two factor authentication method and am locked out of my account. What can I do?
Recover access to your account by contacting us as follows. -
I have lost access to my account, what can I do?
Learn how to recover access to your account. -
Do I have to set up two-factor authentication?
Learn about the advantages of setting up a two factor authentication. -
What is two factor authentication?
Learn about setting up extra security to access your account. -
How much storage do I get for free on creativehub?
Do I have free storage on creativehub? -
Do you delete my files if I miss a subscription payment?
Read more about your files after you miss a storage payment. -
My account is over quota, why must I delete files from my account?
What happens if my account is over quota? -
What happens if I upgrade my subscription mid-way through a payment period?
Find out when you can upgrade your storage plan. -
How do I delete my creativehub account?
Follow this steps if you want to delete your account. -
What happens to my files when I delete my creativehub account?
Learn what happens with your files when you delete your account. -
Is creativehub GDPR compliant?
Learn about the General Data Protection Regulation.